Costing is more complex in the service business. The impact of your utilization percentage on service delivery cost calculations is significant. 100% utilization IS possible through Labor-as-a-Service contingent professionals. Just like the cloud, you only pay for what you use.
According to a 2018 Gartner study, the public cloud market will grow by 21.4% in 2018 alone, accounting for more than $186 billion in revenues for the IT industry. In three years, the total revenue for cloud computing services is expected to exceed $300 billion—a number many would consider relatively conservative. Whether it is software-as-a-service… Continue reading Cloud services dominate business strategy, making the SLA vital for success