Self Service

Self Service Option

We provide the talent and software, you manage the project.

You have options… Maybe you want more control over scheduling, dispatching, status, and work order management. Maybe you want to see who you’re sending on site. Regardless, Techadox gives you the choices, and the software that allows you to assign jobs to the field service technicians that you choose, how you like, and when you like.

Get only the tech service you choose

PRE-FUND PAYMENTS

It works the same way for our Managed Labor option. Should we include it in that writeup and in the Payments writeup?

PRE-QUALIFIED TECHNICIANS

Every Techadox representative is subject to IT skillset and certification vetting, background checks, drug tests, and proof of professionalism and soft skills, even if you do the choosing.

SELF SERVICE PLATFORM

With a single, easy-to-set-up platform, that we host with AWS, you access powerful capabilities for scheduling, tracking, and communicating service delivery, including real-time job modifications and payment authorization.

TECHNICIAN LOCATION AND SORTING

Connect with a network of thousands of technicians and their profiles, enabling you to sort and locate resources, how you want, where you want, and when you want. All done within a designated radius that you select from your job site.

TECHNICIAN NEGOTIATION

You manage the right technician and negotiate the right price based on your location, need, knowledge, and requirements. Techadox gets paid off of that negotiated rate that you establish.

SCHEDULING, DISPATCH, & TRACKING

Schedule and send job information and job site photos, schematics, and documents to field technicians real time by desktop, IOS or Android communication. Have the Technician communicate back to you by mobile phone phone within the Techadox platform, including status and photos. Make those last minute Adds, Moves and Changes real-time, while the technician is on the job saving you time and money.

ADDED LIABILITY PROTECTION

Benefit from our General and Professional Liability, and Occupational Accident Insurance (OAI) to protect your property and people-and our performance.

NON-EXCLUSIVE SERVICE

No need to replace your existing vendors or IT engineering provider. We work with you, so you don't have to limit your options to just one group of people or organization.

SERVICE TYPE SELECTION

Get skilled, insured, and vetted techs, regardless of your choice. And,
we handle tech payments weekly, paperwork at initiation, and at
year-end, no matter your choice. You only pay for the
IT talent you approve.

End-user Support
Hardware, printers, software, laptops/desktops, AV
Signage
Kiosks, ATMs, POS, merchandising, displays, retail checkout, remodels, mobile & online ordering
Network
Firewall, switches,
routers
Cabling
Fiber optics, low-voltage
cabling
IMAC
Deploy, verify, dispose,
recycle
Data
Rack & stack, servers, storage, data transfer, databases/centers
Telecom
VIOP, PBX, teleconferences, on-line meetings
SOHO
Help desk or in-field service tech for the small office or home office environment
Alarms & Security
CCTV, fire alarms, physical access
security